We have several documents prepared to help with some of the common email
setup tasks that our users often need help with.
Outlook, Outlook Express, and Windows Mail Setup Instructions
This is a .pdf file that has the settings for our email servers, as well as advanced settings for accessing mail from the road.
User Interface Instructions for our Spam Gateway Users can log into our
inbound mail gateway and change spam filter settings, as well as release emails that may have been quarantineed by the Virus Scanner
POP3 Email Types As more users begin using phones and other handheld
devices, this paper is intended to explain the difference between
traditional POP3 accounts and IMAP accounts, and solutions to major issues
mixing the two.
Spam & Virus Protection Software
The number one complaint among our broadband customers is the constant
headaches caused by virus, worm, and spyware infections. Although our
mail server now has among the best filtering capability in the
country, HTTP born threats are virtually impossible to filter.
are some links to software that we use extensively and feel strongly
Virus - Excellent Virus Scanner with a free version!!! Expired
versions of expensive scanners are USELESS! AVG has consistently
ranked in the top when it comes to staying on top of virus detection.
Note: Always set your virus scanner to update often, preferably at
least each night. Dozen's of new virus varients appear daily!
Zone Labs Product Comparison - Time proven firewall protection.
Free version available, but Anti-Spyware version is WORTH $29! The
spyware version is nice because it scans daily.
Spybot - Search & Destroy - If you don't buy ZoneLabs Anti-spyware
package, this one is FREE. If you ever paid a technician to come work
on your computer, they probably used Spybot. It's probably the most
downloaded program, and this is a direct link to the download page at